Frequently Asked Questions
Where is a1 Secure Storage located?
Our office and facility is located at 5565 Highway 431 in Brownsboro, Alabama 35741. We’re just across the highway from Short Stop Screen Printing and Dominos, next to Up a Creek Indoor Family Adventures. Since we’re right off the highway, we provide easy access from many of the surrounding communities including Huntsville, Mountain Brook, Steelwood, and Big Cove, Alabama. If you need specific directions from your location, visit our facility page for more information.
What are your access hours?
We provide access to your unit every day of the week, all year long. Stop by your space between the hours of 5:00 a.m. and 10:00 p.m. to drop something off or pick up an item you’ve been missing. This feature makes it easy to take complete ownership of your space and make the most of your rented storage unit.
Do you sell boxes and other moving supplies?
Actually, you can get all your moving and packing supplies right here in our office! Come by during our office hours to get affordably priced boxes, tape, bubble wrap, and more! We aim to provide every piece of the storage puzzle, so allow us to be the only stop you have to make during your busy moving day.
Where can I rent a moving truck?
Because we’re an authorized U-Haul dealership, you can rent a truck right here on our property! We have all the vehicles you could need, including pull-behind trailers, vans, and trucks in all shapes and sizes. Be sure to contact our team before your move to ensure that we have the vehicle that you need. We’ll be happy to accommodate you!
What are your office hours?
We want to be around as much as we can so that you are never wanting for the assistance you need to complete your move. That’s why we’re open six days a week, Monday through Saturday. Stop by Monday through Friday between 9:00 a.m. and 5:00 p.m. or on Saturdays between 9:00 a.m. and 1:00 p.m. to get the best customer service around.
What is climate control and do I need it?
Many of our spaces feature climate control, which is designed to protect your belongings from the harmful effects of rapidly changing temperature. These units maintain a consistent environment inside the space throughout the year, preventing against the build up of moisture. If you’re looking to store furniture, antiques, electronics, clothing, or documents, then you might want to consider this option to avoid the possibility of damaging your belongings. Speak with our team to learn more and let us guide you through the process.
What security measures does A1 Secure Storage take?
We take your safety and the security of your belongings very seriously. That’s why we’ve gone above and beyond to make our facility as safe as possible so you can have confidence in leaving your belongings in our care. We feature a fully fenced and gated property, accessed through electronic keypad entry. Each unit is individually secured and the entire facility is watched by a 24-hour video surveillance system. If you have any questions or concerns, please don’t hesitate to ask our team. We’d love to hear from you.
How can I pay my bill?
Great question! We take all major forms of payment, including credit and debit cards, checks, money orders, cash, and online bill payments through our online bill pay system. If you’re looking for an easy way to pay, this is it! Sign up and pay your bill from anywhere on any device with an internet connection. It’s that simple and you’ll never have to make a trip down to our office to pay your bill again.